Privacy Policy

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Enjoy the perfect countryside retreat

Find out more about our COVID promise

Find out more about our COVID promise

Our COVID promise to you

  • Fully refundable bookings up to March 2021 if the hotel is closed due to COVID
  • Applies to new bookings made after 14th Oct 2020
  • 10% resort credit to spend on retained money for rescheduled bookings
  • Helping to support the UK tourist industry
  • Peace of mind for your purchase
  • Terms and conditions apply

Find out more

Please note: We are open for business. Our Resort is located in the Babergh District of Suffolk and is not subject to the updated Government restrictions for Essex.

Why Book Direct Icon Our COVID promise Why Book Direct Close Icon

Our COVID promise to you

  • Fully refundable bookings up to March 2021 if the hotel is closed due to COVID
  • Applies to new bookings made after 14th Oct 2020
  • 10% resort credit to spend on retained money for rescheduled bookings
  • Helping to support the UK tourist industry
  • Peace of mind for your purchase
  • Terms and conditions apply

Find out more

Please note: We are open for business. Our Resort is located in the Babergh District of Suffolk and is not subject to the updated Government restrictions for Essex.

About

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation 2018).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver the goods that you have purchased.

The type of information we will collect about you includes: your name, address, phone number, e-mail address and credit/debit card details.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Safebuy Code of Practice. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way cannot be used to identify you. You must be over 18 years of age to register your data with us due to data protection.

Find out more about our COVID promise

Our COVID promise

Our COVID promise to you

Find out more

Please note: We are open for business. Our Resort is located in the Babergh District of Suffolk and is not subject to the updated Government restrictions for Essex.

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