HR Assistant

• Provide advice and support to managers on employee relations issues
• Assist with recruitment and retention, and administer the recruitment process, assisting with interviews as required
• Assist with offboarding processes
• Lead the Resort Induction, ensuring all new team members receive a consistent welcome
• Prepare HR letters and employment-related documentation, including offer letters, job descriptions, and contracts
• Build and maintain credible and professional relationships with managers and team members
• Maintain accurate and up-to-date employee records on both the digital platforms and systems, and internal records and spreadsheets in line with GDPR requirements
• Act as the first point of contact for workplace issues, including grievances and disciplinary matters
• Liaise with our external HR Compliance Advice Service on employee relation cases, ensuring advice is followed
• Support payroll by effectively communicating HR data, including starters, leavers, absences, and changes to terms
• Ensure HR is administered in accordance with UK employment law and company policies
• Respond to general employee queries on HR policies and processes
• Support training and learning initiatives and work with managers to facilitate employee development and manage performance
• Develop positive relationships with local schools and organise and administer work experience placements
• Administer the employee benefits scheme, including membership cards and management of the membership system
• Maintain confidentiality and integrity, and handle sensitive information professionally
• Perform regular staff accommodation inspections and administer agreements

Essential Criteria

• Previous experience in an HR Advisor or Administrator role
• Basic knowledge of UK employment law
• Strong organisational and administrative skills with attention for detail and accuracy
• Excellent written and verbal communication skills
• An empathetic and people-centric approach with experience in delivering pastoral care to support employee wellbeing
• CIPD Level 3 qualification or willingness to work towards

Desirable Criteria

• Experience with payroll

• Discounted food and drink in our bars and restaurants
• Discounted hotel stays for yourself, friends and family
• Discounted golf and leisure club membership
• Employee Assistance Programme
• Training and development opportunities
• Free on-site parking