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Spa Host

Closing Date: 26/07/2019

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Spa

Spa Host

Closing Date: 26/07/2019
Salary: Competitive

Professional attitude and approach to work

Experience of working in a customer service environment

Ability to work alone and as part of a team

Apply Now

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Generous commission structure

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Delivering Spa Service Excellence

We are currently looking to recruit a Spa Host to join the Peake Spa team on a part-time basis (three – four days per week).

Reporting to the Spa Reception Manager, the successful candidate will be instrumental to ensuring that all spa guests receive a warm welcome to our facilities and enjoy a seamless and relaxing journey throughout the length of their stay with us.

What You’ll Get Up To

The successful candidate will be responsible for…

  • Maintaining good face to face communication skills
  • Attending work punctually, as required by pre-arranged rota or as directed by your manager from time to time, properly attired and well turned-out in the company uniform, badge and accessories
  • Maintaining good liaison and communication between guests, the spa reception team and management
  • Ensuring all potential and actual guests are dealt with efficiently and courteously
  • Actively sell the facilities of the hotel and, where possible, to convert enquiries into business
  • Maximising spa product retail and treatment upselling
  • Have a thorough knowledge of the spa and all its facilities, including rates, opening times and special offers
  • Conducting spa tours and maintaining the standard of our guest changing area

What We’re Looking For

The ideal candidate will…

  • Have a professional attitude and approach to work
  • Have experience of working in a customer service environment
  • Have the ability to work alone and as part of a team
  • Be able to work under pressure
  • Have the ability to multitask

Additional Information

As part of the Spa Team you will be expected to work Friday, Saturday, Sunday and Monday. This role offers an excellent employee benefits package, as well as 28 days holiday on a pro-rata basis. Due to our location, having your own transport is essential.

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Generous commission structure

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Contact Details

T: 01206 262836

E: hr@stokebynayland.com

A: Stoke by Nayland Hotel, Golf & Spa, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

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