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Spa Administrator

Closing Date: 26/07/2019

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Spa

Spa Administrator

Closing Date: 26/07/2019
Salary: Competitive

Professional attitude and approach to work

Excellent Microsoft Office skills

Ability to work under pressure

Apply Now

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Generous commission structure

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Delivering Spa Service Excellence

Stoke by Nayland Hotel, Golf and Spa is looking for a Spa Administrator to join their face paced, hardworking team on a part-time basis.

Working as part of Peake Spa, and reporting to the Spa Reception Manager, the successful candidate will ensure that all admin duties are carried out effectively and efficiently to maximise the occupancy and efficiency of the Spa.

What You’ll Get Up To

The successful candidate will be responsible for…

  • Maintaining good communication skills, whether face-to-face, on the telephone or in writing
  • Attending work punctually, as required by pre-arranged rota or as directed by your manager from time to time, properly attired and well turned-out in the company uniform, badge and accessories
  • Being aware of, and adhering to, booking procedures, applicable contractual terms and conditions
  • Processing all spa bookings
  • Ensuring all spa confirmations are sent correctly and in a timely manner
  • Ensuring that all the department’s correspondence, paperwork, control, and accounting/billing procedures are prepared and completed to the company standard of presentation and accuracy required
  • Maintaining good liaison and communications with management, the Reception team, Reservations, Sales and all other departments
  • Having thorough knowledge of the spa and all its facilities, including rates, opening times and special offers
  • To maintain good general word-processing skills, and deal promptly and properly with incoming mail

What We’re Looking For

The ideal candidate will…

  • Have a professional attitude and approach to work
  • Excellent Microsoft office skills
  • Have excellent attention to detail and able to use Initiative
  • Have the ability to work alone and in a team
  • Have a good telephone manner
  • Be able to work under pressure
  • Have the ability to multitask

Additional Information

Work varying days Monday – Friday, to be discussed at interview. This role offers an excellent employee benefits package as well as 28 days holiday on a pro-rata basis. Due to our location, having your own transport is essential.

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Generous commission structure

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Contact Details

T: 01206 262836

E: hr@stokebynayland.com

A: Stoke by Nayland Hotel, Golf & Spa, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

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