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Night Receptionist

Closing Date: Ongoing

Why Book Direct Icon Celebrating 50 Years! Why Book Direct Close Icon

Celebrating 50 Years!

  • Stoke by Nayland Golf Club was created in 1972 by Bill and Devora Peake
  • 50 years later, it is now the SbN Resort, and we are still proud to be a family business. We warmly welcome you to come and stay during this special year and to enjoy all the outstanding
    facilities on offer
  • Find out more here about our 50th Anniversary Events – and check out our Gallery and Video here. We look forward to seeing you soon!


Night Receptionist

Closing Date: Ongoing
Salary: Up to £11.00 per hour

Apply Now

SbN Staff Benefits

  • Competitive rates of pay
  • Opportunities for career progression
  • Discounted golf & gym memberships
  • Discounted hotel rooms

Stoke by Nayland Resort is looking for an experienced Night Receptionist to join the team on a full-time basis.

This is a hands-on role that would suit a motivated individual who has a positive outlook and natural interest in learning new skills and being organised. You will be professional and friendly and always ready to provide our guests with a warm welcome. As the first and last point of contact with our guests, you must have a genuine warmth and passion for delivering hospitality and ensuring our guests receive an exceptional guest experience.

Job Responsibilities

Your role will include:

    • Hosting and managing night reception
    • Welcoming guests and processing check-in and check-out
    • Providing information on hotel facilities and services, as well as the surrounding area
    • Guest billing and invoicing controls
    • Confirming all aspects of room reservations
    • Running the Night Audit procedure
    • Providing First Aid response
    • Overseeing the safety and security of the building, staff and guests
    • Developing and maintaining standards
    • Evening and morning handover of tasks and checklists

Qualifications or desired skills:

  • Excellent IT and administrative skills
  • Excellent communication and organisation skills
  • A proactive individual with a positive approach to work
  • First Aid qualified to 3-day or equivalent
  • Experience working with a POS & FOH system
  • Excellent organisational skills and a good eye for detail
  • The ability to work alone and as part of a team
  • Previous experience of working on a hotel reception is preferred for this role

Additional InformationAs part of the Nights team you will be expected to work on a rota basis, including weekends and bank holidays. Due to our location, having your own transport is essential.

Job Types: Full-time, Permanent

SbN Staff Benefits

  • Competitive rates of pay
  • Opportunities for career progression
  • Discounted golf & gym memberships
  • Discounted hotel rooms

Contact Details

T: 01206 262836

E: [email protected]

A: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

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Celebrating 50 Years!

Celebrating 50 Years!


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