- Careers -

Night Receptionist

Closing Date: Ongoing

Why Book Direct Icon Celebrating 50 Years! Why Book Direct Close Icon

Celebrating 50 Years!

  • Stoke by Nayland Golf Club was created in 1972 by Bill and Devora Peake
  • 50 years later, it is now the SbN Resort, and we are still proud to be a family business. We warmly welcome you to come and stay during this special year and to enjoy all the outstanding
    facilities on offer
  • Find out more here about our 50th Anniversary Events – and check out our Gallery and Video here. We look forward to seeing you soon!

Security

Night Receptionist

Closing Date: Ongoing
Salary: Up to £11.00 per hour

Apply Now

SbN Staff Benefits

  • Competitive rates of pay
  • Opportunities for career progression
  • Discounted golf & gym memberships
  • Discounted hotel rooms

Stoke by Nayland Resort is looking for an experienced Night Receptionist to join the team on a full-time basis.

This is a hands-on role that would suit a motivated individual who has a positive outlook and natural interest in learning new skills and being organised. You will be professional and friendly and always ready to provide our guests with a warm welcome. As the first and last point of contact with our guests, you must have a genuine warmth and passion for delivering hospitality and ensuring our guests receive an exceptional guest experience.

Job Responsibilities

Your role will include:

    • Hosting and managing night reception
    • Welcoming guests and processing check-in and check-out
    • Providing information on hotel facilities and services, as well as the surrounding area
    • Guest billing and invoicing controls
    • Confirming all aspects of room reservations
    • Running the Night Audit procedure
    • Providing First Aid response
    • Overseeing the safety and security of the building, staff and guests
    • Developing and maintaining standards
    • Evening and morning handover of tasks and checklists

Qualifications or desired skills:

  • Excellent IT and administrative skills
  • Excellent communication and organisation skills
  • A proactive individual with a positive approach to work
  • First Aid qualified to 3-day or equivalent
  • Experience working with a POS & FOH system
  • Excellent organisational skills and a good eye for detail
  • The ability to work alone and as part of a team
  • Previous experience of working on a hotel reception is preferred for this role

Additional InformationAs part of the Nights team you will be expected to work on a rota basis, including weekends and bank holidays. Due to our location, having your own transport is essential.

Job Types: Full-time, Permanent

SbN Staff Benefits

  • Competitive rates of pay
  • Opportunities for career progression
  • Discounted golf & gym memberships
  • Discounted hotel rooms

Contact Details

T: 01206 262836

E: [email protected]

A: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

  • Max. file size: 512 MB.

Book Direct for the Best Prices

Celebrating 50 Years!

Celebrating 50 Years!

SbN

Sign Up to Our Newsletter

Sign up and we'll keep you up to date with all of our latest news and offers!

I would like to hear about: