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Lodge Porter

Closing Date: 22/04/2019

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Housekeeping

Lodge Porter

Closing Date: 22/04/2019
Salary: Competitive

Customer service experience

Be able to work under pressure

Possess a full, clean driving license

Apply Now

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Create Lasting Memories

 

Stoke by Nayland Hotel, Golf and Spa are currently seeking a Lodge Porter to join their team on a full or part time basis.

Working as part of the Housekeeping Team and reporting to the Facilities Manager, the successful candidate will ensure all lodge guests are exceptionally well looked after and given excellent customer service throughout their stay.

What You’ll Get Up To

The successful candidate will be responsible for:

  • Checking guests into the lodges and ensuring they are shown how to use all equipment and facilities
  • Check lodges when guests depart for any missing items or damages
  • Re-stock lodges with consumables and supplies
  • Assist guests with any requests they have during their stay
  • Use the lodge vehicle provided to take guests from the lodges to the hotel and back
  • Assist the housekeeping staff when required
  • Ensure the lodge vehicle is kept clean, tidy and with sufficient fuel at all times
  • Carry out lodge towel refreshes as required, during longer stays
  • Maintain the lodges and Honey Tye to ensure they are in full working order and nicely presented
  • Clean windows and balconies before each guest arrives
  • Fill water softeners with salt tablets as required
  • Check lodges before guests arrive to ensure housekeeping and presentation levels are up to our first-class standard
  • Assist with the delivery of meals to lodges and the local area
  • Carry out any other tasks required

What We’re Looking For

  • An individual with a professional attitude and approach to work
  • A friendly personality who is able to build a rapport with customers and colleagues alike
  • Have excellent attention to detail
  • Have the ability to work alone or as part of  a team

Additional Information

As part of the Housekeeping Team you will be expected to work varying shifts, as well as a shift at the weekend. Shifts are normally early (8.00am – 3.00pm) or late (2.30pm – 10.00pm). Mid-shifts may be required during busy times or to carry out specific tasks. Due to our location, having your own transport is essential. Please submit your CV with your application.

SbN Staff Benefits

28 days holiday on a pro-rata basis

Regular training and career progression opportunities

Free lunch or dinner served daily

Reduced gym or golf membership for the first year, which is free thereafter

Staff rate on overnight stays

Contact Details

T: 01206 262 836

E: hr@stokebynayland.com

A: Stoke by Nayland Hotel, Golf & Spa, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

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