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Assistant Head Housekeeper

Closing Date: Ongoing

Why Book Direct Icon Celebrating 50 Years! Why Book Direct Close Icon

Celebrating 50 Years!

  • Stoke by Nayland Golf Club was created in 1972 by Bill and Devora Peake
  • 50 years later, it is now the SbN Resort, and we are still proud to be a family business. We warmly welcome you to come and stay during this special year and to enjoy all the outstanding
    facilities on offer
  • Find out more here about our 50th Anniversary Events – and check out our Gallery and Video here. We look forward to seeing you soon!

Assistant Head Housekeeper

Closing Date: Ongoing
Salary: £10.25 per hour

Apply Now

SbN Staff Benefits

  • Gym, pool and golf membership at discounted rates
  • Discounted hotel rooms midweek and weekend
  • Discounted Spa treatments

Stoke by Nayland Hotel Resort is looking for an Assistant Head Housekeeper to join its Housekeeping Team at its 4* Luxury Hotel. This is a hands-on role and will be a great opportunity for someone already in a Supervisory or Team Leader position who is looking to progress further in their career.

The successful individual will be working under the guidance of the Head Housekeeper and Cleaning Manager.

General day to day duties may include:

  • Supporting with rota coordination and changes.
  • Assisting in hotel complaints and assisting to put preventative measures in place to ensure standards are met.
  • Assist in any budget or cost management areas relating to the department and under direction from Head Housekeeper.
  • Support the Head Housekeeper in managing the team.
  • Assist and work with the team to clean all areas of the hotel including public areas, laundry, lodges and hotel rooms.
  • Checking room and facilities and reporting any maintenance issues.
  • Assisting in one to one with team members.
  • Assist in recruitment of staff.
  • Ensure uniform and PPE standards are met.
  • Ensure all policies and procedures are followed by the team including Health and Safety, COVID regulations and COSHH.

What we are looking for:

  • A proactive and enthusiastic individual.
  • Great at problem-solving.
  • Works well under pressure and in a busy environment.
  • Willingness to learn from the team and Head Housekeeper.
  • Knowledge and experience in housekeeping, preferably within a hotel or guest service environment.
  • Ability to take direction.
  • Communicates effectively with the team, building rapport but maintaining professional boundaries.
  • Some experience in supervising or leading a team.

What we offer:

  • A great opportunity to build skills and experience.
  • A friendly and supportive environment to grow.
  • Employee discount on hotel stays.
  • Discount on Golf Membership.
  • Discounted Gym membership.
  • 28 days annual leave

The position is full-time, hours are variable dependent on the needs of the business and include weekend working. Due to our rural location, applicants must have access to a car and hold a full driving license.

Job Types: Full-time, Permanent

SbN Staff Benefits

  • Gym, pool and golf membership at discounted rates
  • Discounted hotel rooms midweek and weekend
  • Discounted Spa treatments

Contact Details

T: 01206 262836

E: [email protected]

A: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ

Interested? Apply Now

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Celebrating 50 Years!

Celebrating 50 Years!

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